Process
Our process methodology is designed to deliver the very best candidates and operate with speed and agility. We are committed to representing your values and practice full transparency about candidate strengths and development needs.
Step 1
Discovery
360-degree learning approach. We internalize your corporate culture, learn your leadership team dynamics, understand your story and study your value proposition and collateral materials.
Step 2
Research
Build research strategy. We research your industry, market sector, size, geography, operating model and culture. We also script your message and strategize challenge resolution.
Step 3
Recruitment and Assessment
Carefully convey client story. We present the opportunity, learn about the candidate’s career, assess credentials, and evaluate chemistry and values to determine leadership style and fit. We consistently benchmark candidate skills and experience against the position profile throughout the search lifecycle.
Step 4
Cadence and Calibration
Disciplined communication at every step. We provide weekly written reports throughout the project life cycle in addition to weekly status calls. Six weeks into each new search, we assess client satisfaction with our process and the candidate slate through our proprietary Search Quality Assessment, administered through an outside audit firm. Based on client feedback, we make adjustments as necessary to ensure positive momentum throughout the search cycle.
Step 5
Candidate Presentation
Client deliverables. We provide weekly status reports highlighting prospective candidates and candidates in process. We communicate candidates’ backgrounds, career aspirations, character and personal situations using a candidate summary. We benchmark candidates’ strengths and weaknesses against the position profile via a candidate matrix. We then obtain client feedback and guidance about candidates’ viability and confirm action steps.
Step 6
Negotiation and Closing
A seamless process. All projects include detailed peer and manager references, and we carry out background checks as required. We help guide our clients through the negotiation process to ensure a mutually satisfactory outcome for both the client and the candidate.
WHAT OUR CLIENTS SAY
“Awesome, set the bar high, a great experience.”
Senior HR DirectorGlobal Software Company, MA
“Some searches go on forever and the quality of candidates is poor. That is NOT the case here. They are working very hard to keep the process moving and bring us good candidates.”
Chief Financial OfficerBusiness Services and Investment Firm, MA
“RMN really excels at bespoke searches. They are so good at listening and finding what we need. They are very good at what they do.”
Chief People OfficerDriver Assistance Services Company, MA
“They are so responsive. RMN exceeds [other firms] because they provide us with great personal attention, consistency, and commitment.”
Chief Financial OfficerDriver Assistance Services Company, MA
“Consistency—that’s an important thing for me. I can count on them to reliably deliver. They are very thoughtful and forthcoming about any concerns they may have about potential candidates. There are no surprises, which I like.”
Chief Operating OfficerHealthcare Software Company, OH
“The documentation on candidates is excellent.”
Corporate DirectorMajor Health System, NY
“They know us well and understand our culture as well as the industry. They took the time to really understand the job requirements and really know the players internally.”
Chief Human Resources OfficerMajor Health System, NY
“I really appreciate their probing questions to develop the job profile. When we throw a new characteristic into the calibration, they don’t hesitate to probe further and push us somewhat—they continue the refinement so we are on the same page. Compared to other search firms, they are outstanding in their attention to detail.”
Chief Talent OfficerGlobal Software Company, MA
“They understood our needs very well. They heard us – they’re really getting it.”
Chief Financial OfficerMedical Device Company, MA
“They know our business inside and out.”
Chief Operating OfficerBPO Company, MA
“The RMN folks ask excellent questions. They listen carefully.”
Chief Human Resources OfficerGlobal Information Management Company, MA
“This whole process and experience has been superior to any other firm I have ever used.”
Chief Human Resources OfficerVirtual Call Center BPO Company, FL
“It appears that the candidates do their homework on the company, but more importantly, they seem to understand the position quite well beyond the written job description. Clearly, RMN prepares them for the interview and it shows.”
Chief Operating OfficerBPO Company, MA
“Communication is excellent. The weekly calls, and the format, are excellent. It is good rigor and a better process in comparison to other consultants.”
Chief Human Resources OfficerMajor Health System, NY
“I would hire RMN again because they brought me smart people.”
Chief Executive OfficerDisruptive Technology Manufacturer, PA
“This group is the best I’ve ever worked with.”
Chief Human Resources OfficerVirtual Call Center BPO Company, FL
